Passwords

It is important that you keep your password secret and not share it with others. Make the password difficult to guess by using more than 6 characters to ensure the security of your account.

Passwords are best made by combining words and numbers eg. "zo27what4"

We use 128 bit SSL encryption for the log-in process and we encrypt all passwords in our database for your protection. This however does mean that even our staff can not get your password.

If you have forgotten your password, use the function available on the homepage next to the sign-in. This process sends a special e-mail to your e-mail account. Follow the instructions to reset your password.

CYNF Staff will never ask you for your password, either on e-mails or over the telephone.

Use of Public or Shared Computers

Whilst CYNF does not use cookies stored on the computer you are using to track log-ins we still use session variables and other information to keep track of your log-in status continuously during your access of our site. If there has been no activity for a number of minutes we will log you out.

That said, it is still highly recommended that you sign-out of all shared or public PCs.

Security Measures CYNF Takes

The following is a list of the some of the security measures we have in place:

• 128 bit SSL encryption on log-in and when passing your details to the National Australia Bank


• National Australia Bank credit card processing, meaning that we never see or retain your credit card details.


• Our servers are located in the state-of-the-art datacenter with excellent security, including:
  

  • biometric scanning,
  • high resolution digital cameras,
  • shatter-proof and bullet-proof glass
  • new CISCO Pix redundant firewalls
  • UPS and back-up generators
  • multiple high speed Internet Uplinks
  • self-locking secure server cabinets
    <click here for more information>
    
    
• Our database server is not directly connected to the Internet but is infact further firewalled behind our application server.
  
• CYNF was handcoded using server-side scripting to keep prying eyes from our database


• Patent pending CYNF engine controls access completely to your assets based upon a simple and easy to use interface. You decide who sees what on a group, individual or asset level.
  
• Daily off-site backup is taken that is stored in a secured location.

If you experience or become aware of any security violations please report them to :

s e c u r i t y @ c y n f . c o m

We take security very seriously and will not tolerate any infringment of our members security.